Facial Diagnosis – by Clare O’Hanlon, Business Development Manager,

Although we can often assume that most people know what type of skin they have, sometimes this isn’t always the case. Treating skin in the wrong way can actually lead to damaging results so it’s important to help educate your client on their skin type and what treatments they should be using to best support their skin.

How can you go about diagnosing your clients’ skin? There are different ways to analyse the skin but first things first the client must fill out a consultation. These answer so many questions for the therapist for example the client’s skin may be prematurely aging and on their consultation form she states she is a smoker, this allows the therapist to realistically plan her course of facials and tell the client that the results will not be the same as a non-smoker. The client may drink tonnes and tonnes of water and yet their skin is dehydrated. This informs the therapist that the client need’s Hyaluronic acid and professional creams that do not evaporate.

Are there any machines which can help you look at your clients’ skin in further detail? The skin scanner is brilliant for showing up the underneath surface of the skin by using an ultra violet light, the sun damage can be seen in the reflection of the mirror, any oily areas and dry patches are evident.

There is also a digital machine that will detect the pigmentation and broken capillaries on the computer screen. There are different colours that indicate the skin conditions.

What should you do after confirming your clients’ skin type? It is best to find out what products the client is using at home and acknowledge if the products are suitable for the client’s skin. Sometimes a product may be causing the unwanted conditions of the skin and best to be binned like comedogenic product which block the pores and cause spots. Or simply advising your red, sensitive, skinned client to avoid tap water on her skin and your acne client to lay off the thick moisturiser.

Is there a care plan which you can offer customers to help treat their skin? A fully detailed prescription sheet is advised for all therapists to fill out. Imagine you are your client’s ‘skin doctor’, recommending the correct skincare regime may change her life and not just her skin. Never underestimate the power of building trust with your client, this will help retailing and allowing your client to achieve her desired skin.