June’s Juliette Armand’s Therapist of the month is Jennifer Mclaughlin, who qualified 10 years ago from Limavady Regional College and now owns Beauty House in Donegal. We asked Jennifer a few questions:
When and where did you qualify as a Beauty Therapist?
I qualified as a beauty therapist from Limavady Regional College in June 2006.
What made you want to set up your own business?
I was always driven to set up my own business one day. I was manager of Heaven Spa at the 5 Star Hilton Hotel Manchester for several years. Here I gained a wealth of experience and confidence to start my business journey – Beauty House.
What sets Beauty House out over its competitors?
At Beauty House we offer a wide range of advanced services & products. We continuously attend & invest heavily in training to ensure we are offering the best services to our clients which includes travelling to places like Dublin & the UK several times a year to train and attend trade shows and seminars. We were shortlisted earlier this year in the Irish Hair & Beauty Awards and were among the top 8 finalists in our category. Next year we aim to be winners!! We have a beautiful spacious salon and conduct all our services in a professional and confidential manner.
Please tell me about your most rewarding or satisfying experience, your proudest moment, since you set up Beauty House Salon?
This is a hard one… I suppose the initial start-up which was just myself in a one treatment room in a hair salon. That was a proud moment for me to have my own business started. One and half year later I needed to expand into a larger premise which was exciting but also scary. Once I had opened the doors of my new salon and seen the expression and hear the positive comments of my clients I knew then I had made the correct decision, one of the best decisions I have ever made. It does require a lot of time and effort but I do have those rewarding moments that makes it all worth will. A simple compliment from a client can be very rewarding or a smile when they see themselves in the mirror after a treatment and change your whole day also in a positive way.
What do you enjoy most about being a Therapist?
I love facials and skincare. I find it so rewarding when I hand that mirror to my clients and the look of amazement on their face with the results.
What’s the most important thing about working as a Therapist to you?
Your client is the most important person. They have come to me for my expert advice and help and it is up to me to give them that. I think listening to your client is key when you are a therapist, listening to what they want and not what you think they need. Remain professional at all times, the client is paying for your services and not to listen to your problems.
What is your favourite Juliette Armand treatment to give?
At the moment, it is the Thavma or Chronos facial.
Which Juliette Armand treatment do you wish that you would receive and why?
Thavma Facial. After just one of these facials I can see the difference. My skin feels and looks amazing and I love the glow it gives my skin.
What do you think makes Juliette Armand Skincare range stand out from other skincare ranges?
Juliette Armand works… Simple as… it does what it says on the tin.
What is your favourite Juliette Armand product and why?
AHA 6%, use this product before bed at night and your skin will look bright, hydrated, refreshed and you feel super-duper smooth and soft.
What is the best comment that you have heard a customer exclaim after a Juliette Armand treatment?
“I’ll take the package of 10 please” Honestly, they look in the mirror after one treatment and that’s them sold… no words needed just the results they can see for themselves in the mirror.
What would you say to anyone thinking about using this range?
Go for it definitely, it works.
What is your motto or personal mantra?
I have always said it is “better to regret trying something than regret not!!”
What book did you read last?
Currently reading “Girl on the train”.
What did you want to be when growing up?
A nurse originally (not a fan of blood though).
What do you like to do on your days off?
Honestly just relax. If the sun is shining I’ll spend it in my garden. In the winter a big open fire and a good movie, although this is not always the case on my day off.
What does a typical day look like for you?
Work, eat, sleep, repeat…
You’re happiest when?
I am checking in at the airport to get on a plane to go on holidays.